Quality assurance and verification is the keystone to a great cleaning program. From a cleaning consultant perspective, we have to measure what we produce and learn why we are successful, as well as learn from our past mistakes.
As your cleaning consultants, we need to set guidelines as to what is an acceptable level of quality in each area type that we service. An overall quality rating is a good start as far as a general benchmark, but we need to explore deeper and establish what is our goal for each area type within the organization.
